Foundation Systems Group LLC offers a range of support including pre-paid support services (Technical Support Contracts), outsourced Managed Services, and manufacturer or product specific warrantees, support, or maintenance (Maintenance Contracts). Support options are available for varying service levels depending on your business requirement(s).

    24x7x4 Onsite
    8x5xNBD (Next Business Day)
    Remote or Phone Support

Value of Technical Support & Managed Services

Technical Support Contracts, Managed Services, or outsourcing provides a solution for organizations that do not want to own or operate systems or networks that are not part of their core business, and lets them focus on their core competencies and business strategy. These services are typically obtained to outsource technical support of specific systems or networks, augment existing support staff, and/or to lock-in discounted consulting rates. Our Technical Support and Managed Service offerings are very flexible and are available for many products and technologies.

Value of Maintenance Contracts

Maintenance Contracts for manufacturer hardware and software ensure that you have the necessary replacement hardware, vendor technical supoort, software updates, or security patches necessary to maintain your business-critical IT infrastructure. Maintenance Contracts come in many forms and vary by manufacturer.

 
 
Support Links:
  •  Technical Support Contracts
  •  Maintenance Contracts
  •  Technical Reference
  •  Downloads
  •  Support Request
  •  Customer Login

    Please contact us if you have any questions or special requirements!

    Security Resources
  •  SANS Internet Storm Center
  •  CERT/CC Current Activity
  •  Cisco Security Advisories
  •  Microsoft Security