Support

Incident Support

Foundation Systems Group LLC provides technical support for most networking and systems related incidents. If you have an urgent issue or network or system down situation, you may contact our technical support department directly at:

For new customers, a credit check, purchase order, or credit card pre-payment may be required.

Technician Services

If you need a technician to assist remotely or to be dispatched for repair issues or to perform maintenance for your system(s), please Contact Us with your requirements and to schedule a technician.

Manufacturer Warrantees & Support

If you looking to purchase or renew manufacturer hardware warrantees or support contracts, we do offer procurement and contract management services for many manufacturers. Please Contact Us with your requirements.

You may also contact us if you require guidance or assistance with opening a warrantee claim or technical support case with a manufacturer.

Network Operations and Monitoring Services

If you require SLA-based technical, Network Operations Center monitoring,or Managed Services, these are offered through our affiliate company Network Mechanics, LLC. Please visit them on the web for more information (www.netmech.com).

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Product Support